Pet Care Pros

In the beginning....

Prior to our first pet sitting service, we would like to get to know you and your animals.  It is very important to us to have this first consultation and pet care assessment.  We want you to feel absolutely comfortable with us as well.

Paperwork to schedule pet sitting services is completed during this session which usually takes about an hour.  We will customize a plan for you and your animal family members.  We will learn about your pet's routine and commands. We will also become familiar with your household needs.  We want you to be confident that your pet and home will be in good hands while you are away.

Other vital information will be gathered at this time, such as emergency veterinarian care and a completed release form to have your pet treated.  In the event of any emergency, we will always make attempts to contact you before the veterinarian takes any action.  However, if your pet's health is seriously at stake, we will act in the manner that you requested on your veterinarian release form.

 Pets must be current on all of their vaccinations.  We would like for you to have their collars with tags available during the time of our pet sitting service.

Pet Care Pros will obtain your house key during this initial visit after pet sitting services are scheduled and agreements are signed.  Keys can be returned, upon request, within 7 days of the end of your pet sitting service, in person or by certified mail.  As we are licensed, bonded and insured, it is recommended your key remain in your Pet Care Pro's file for convenience in future use of our pet sitting services and to enable telephone reservations, thus avoiding future key pick up charges of $12.50.

During our care...

For your security, it is important for you to know that Pet Care Pros does a background check on each of it's pet sitters.  Pet Care Pros has an awesome reputation and we pride ourselves and work toward the highest of our client's standards.  Upon each visit or overnight stay, the pet care provider will leave you a Daily Log informing you of what occurred during their pet sitting visit.  You will also be informed of any incidentals or concerns that the pet care provider noticed.  Most of our clients enjoy reading about their animal's behavior!  This will also give you peace of mind that your pet(s) and home were well cared for during your absence.

Just in case...

In the event you unexpectedly have to be away longer than planned, it is mandatory that we hear from you!  We will only accept extensions of our pet sitting service by direct confirmation and availabilty.  Your pets' well-being depends on our communication!